Data governancestrong
What happens to your data: training-on-customer-data defaults, retention windows, residency options, and the enterprise-versus-consumer terms gap. A legal property, not a capability — it survives every model generation.
API inputs not used for training by default; ~30-day abuse-monitoring retention; ZDR by approval for eligible endpoints. Litigation caveat: the NYT-case blanket preservation order was lifted 2025-09-26 (ZDR customers were always excluded), but a court affirmed production of 20M de-identified chat logs in Jan 2026 and a July 2026 sanctions motion disputes OpenAI's log handling — retention promises are currently entangled with active litigation.
Receipts (2)
- How we use your data (API platform docs)
“As of March 1, 2023, data sent to the OpenAI API is not used to train or improve OpenAI models (unless you explicitly opt in to share data with us).”
- Preservation order narrowed (NYT v. OpenAI)
“However, this latest decision means the AI giant no longer has to preserve chat logs as of September 26, except for some.”